I click the link in the email but it says "Search returned no results."
You have received an email that says you need to review/approve an eForm. However, when you go to click the link to review/approve the eForm, you log in to My Student Center and receive the message "Search returned no results."
Reason: The form no longer needs your approval.
Sometimes an approval can be obtained from multiple people. Each person who is eligible to approve the form at the particular workflow step receives a notification indicating that the form is awaiting approval. After one of the multiple approvers has signed the form, the form continues on in the workflow path. The other eligible approvers can view the form, but they are no longer in the workflow and cannot approve or deny the form. The link you received in the 'approval needed' notification was specific to you reviewing/approving the form. You will need to manually log into My Student Center to view the form.
To view a form, Log into My Student Center, click View Registrar eForm and search by the form ID number. You can find the form ID number referenced in the subject line of the email you received.
Click Next >> at the bottom of the form to view the approval page of the form.
Click Signature/Action Logs to view all users who have interacted with the form.
If you have any issues or see any forms that should not have been approved, contact the Office of the University Registrar immediately at [email protected]. For more information, reference the following article: There is an eForm in workflow that is wrong! How do I delete/withdraw this eForm?
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