Releasing Holds (Service Indicators)

Depending on your access, you may be able to release holds.  Holds are called Service Indicators in My Student Center.  

To release a hold, navigate to My Student Center.  

Instructions to log in to My Student Center can be accessed here: How to Log into My Student Center

If you have a Campus Community Tile, open it, and access Manage Service Indicators.  Or use the Navigator icon (looks like a compass) in the far right upper corner. and navigate to Campus Community>Service Indicators>Manage Service Indicators.

Search and select the student. You can type in the ID (seven digits), or search for the student by entering a few letters of the first and last name.

Manage Service Indicators - Google Chrome

Click on the Code of the Hold you need to release. In this example, we will release the CBC hold.  

Manage Service Indicators - Google Chrome

Next click on the Release button.  The hold when then be cleared.

Manage Service Indicators - Google Chrome

If you do not have access to a particular hold code, you will be unable to access it.  

If you need assistance with this process, contact the Registrar's Office at [email protected], or call 210-567-2621.

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