Adding a Hold (Service Indicator)

Depending on your access, you may be able to add holds. Holds are called Service Indicators in My Student Center.

To add a hold, navigate to My Student Center.

Instructions to log into My Student can be accessed here: How to Log into My Student Center

If you have a Campus Community Tile, open it, and access Manage Service Indicators.  Or use the Navigator icon (looks like a compass) in the far right upper corner and navigate to Campus Community>Service Indicators>Manage Service Indicators.

Search and select the student. You can type in the ID (seven digits), or search for the student by entering a few letters of the first and last name.  

Manage Service Indicators - Google Chrome

Click on the + Add Service Indicator button

Manage Service Indicators - Google Chrome

Enter the Service Indicator Code of the hold you wish to place.  You can use the magnifying glass icon next to that field to see codes to which you have access.

Manage Service Indicators - Google Chrome

When you click Tab after entering the code, the rest of the fields should auto-populate. Click OK at the bottom of the panel and you are done!

Manage Service Indicators - Google Chrome

If you do not have access to a particular hold code, you will be unable to access it. 

If you need assistance with this process, contact the Registrar's Office at [email protected], or call 210-567-2621.

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